How it works
An NFC card contains a link that compatible phones can open. A QR code is a visible alternative for users who prefer the camera. Both may lead to the official company review link.
Feedback access in seconds
NFC and QR do not create reviews automatically. They reduce the steps between a customer agreeing to share feedback and opening the correct page.
An NFC card contains a link that compatible phones can open. A QR code is a visible alternative for users who prefer the camera. Both may lead to the official company review link.
Use a neutral message such as “Tell us about your experience”, not “Give us five stars”.
NFC is fast and convenient but requires a compatible enabled device. QR is familiar and easy to print, but it must be large enough, high contrast and tested at the real scanning distance. Combining both is often practical.
Confirm the correct Google profile and official review link, test on Android and iPhone, train the team to offer it to all real customers and recheck the destination regularly.
Before implementing NFC/QR, check that the business information is complete.
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